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Privacy policy

Privacy Policy and Personal Data Protection

1. General Information

Patria-Promocija d.o.o. is committed to protecting the privacy and personal data of its users, business partners and visitors to the Made in Croatia website.

This Privacy Policy explains what personal data we collect and process through the website www.made-in-croatia.com.hr, the purposes for which we use it, the legal grounds for processing, how long we retain it, who may have access to it, and what rights you have in relation to the processing of your personal data.

When processing personal data, we comply with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR), the Croatian Act on the Implementation of the General Data Protection Regulation and other applicable legislation.

2. Data Controller

The data controller responsible for personal data collected through the Made in Croatia website is:

PATRIA-PROMOCIJA d.o.o.

Savska cesta 41, office
10000 Zagreb, Croatia

Company identification number (OIB): 38753744041

E-mail: info@ppr.hr

Phone: +385 (0)1 48 48 634

Patria-Promocija d.o.o. is responsible for ensuring that personal data is processed lawfully, transparently and securely within the scope of its activities.

3. What Personal Data Do We Collect?

Depending on how you use our website and communicate with us, we may collect and process the following categories of personal data:

Data you provide directly to us:

  • First and last name

  • Company or organisation name

  • Job title or position, where applicable

  • Business address and location

  • E-mail address

  • Telephone number

  • The content of enquiries, messages and other information you voluntarily provide to us.

Newsletter data:

  • E-mail address

  • First and last name, if requested during registration

  • Information relating to newsletter subscription, confirmation and unsubscription.

Technical data:

  • IP address

  • Type and version of internet browser

  • Device type and operating system

  • Date and time of access to the website

  • Information about pages visited and how the website is used, where analytics tools are enabled.

We collect only the data that is appropriate and necessary for the specific purpose of processing.

4. How Do We Collect Personal Data?

We may collect personal data in several ways:

  • When you send us an enquiry through contact forms on our website.

  • When you contact us directly by e-mail or telephone.

  • When you subscribe to our newsletter.

  • When you use certain website features that require you to provide personal data.

  • Automatically, through technical data and cookies when you visit our website, in accordance with your preferences and applicable legislation.

If we obtain personal data from other sources, such as publicly available business registers or other publicly available sources, we comply with the information obligations set out in the GDPR.

5. For What Purposes Do We Use Your Personal Data?

We process personal data for the following purposes:

Responding to enquiries and business communication

We use the data you provide through contact forms or direct communication to respond to your enquiries, provide the requested information and, where applicable, continue business communication.

Newsletter and user information

If you subscribe to our newsletter, we use your e-mail address to send news, information about products, services, offers, business events and other content related to the Made in Croatia portal.

Newsletter subscription is voluntary. You may unsubscribe at any time by using the unsubscribe link included in each message or by sending a request to info@ppr.hr.

Presentation of companies and products

Information provided to us by business entities may be used to present their products, services, business activities and offerings on the Made in Croatia portal, in accordance with the agreed cooperation and the applicable legal basis.

Where such information includes personal data of individuals, such as the names and contact details of company representatives, we process it in accordance with applicable personal data protection legislation.

Website analysis and improvement

We may use technical and statistical data to understand how visitors use our website, analyse website traffic and improve its content, functionality and user experience.

Analytics tools that are not necessary for the operation of the website are activated only with the user's appropriate consent.

6. Legal Bases for Processing Personal Data

We process personal data on the basis of one or more legal grounds set out in Article 6 of the GDPR, depending on the purpose of processing.

Consent

Where consent is the appropriate legal basis, for example for sending newsletters or using non-essential cookies, we process personal data on the basis of your freely given, informed and unambiguous consent.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Taking steps prior to entering into a contract and performance of a contract

When you contact us with a business enquiry or a request for information prior to entering into a contract, we process your data in order to take steps at your request. Where necessary, we also process data for the performance of contractual obligations.

Legitimate interests

We may process certain data for the purposes of our legitimate business interests, such as managing business communication, administering business relationships, protecting our website and preventing misuse.

In each case, we ensure that our legitimate interests do not override the rights and freedoms of the individuals concerned.

Legal obligation

We also process personal data where this is necessary to comply with legal obligations applicable to our business.

7. Newsletters and Promotional Messages

By subscribing to our newsletter, you agree to receive electronic messages containing news, information about products, business entities, offers and other content related to the Made in Croatia portal.

We will not use your e-mail address to send newsletters without an appropriate legal basis.

Each newsletter will include an option to unsubscribe easily. Once you unsubscribe, we will stop using your e-mail address for newsletter distribution, unless there is another lawful basis for retaining it.

8. Sharing Personal Data with Third Parties

We do not sell your personal data or provide it to

 

Cookie Policy

1. What Are Cookies?

Cookies are small text files that websites store on your computer, tablet or mobile device when you visit a website.

They enable websites to function properly, remember certain user preferences, improve the user experience and, depending on the type of cookie, collect statistical information about how the website is used.

In addition to cookies, websites may also use similar technologies, such as browser local storage, pixel tags and other tracking technologies.

2. Who Is Responsible for the Use of Cookies?

The data controller responsible for the processing of personal data through the Made in Croatia website is:

Patria-Promocija d.o.o.
Savska cesta 41, office
10000 Zagreb, Croatia

E-mail: info@ppr.hr
Phone: +385 (0)1 48 48 634

Patria-Promocija d.o.o. is responsible for the use of cookies and other technologies on the Made in Croatia website and for ensuring that their use complies with applicable legislation.

3. What Types of Cookies Do We Use?

Depending on their purpose, cookies can be divided into the following categories:

Strictly Necessary (Technical) Cookies

These cookies are essential for the basic operation of the website and for providing the functionalities you have requested. They may be used to maintain user sessions, ensure website security, remember your privacy preferences and enable the proper functioning of certain website features.

Consent is not required for strictly necessary cookies where they meet the conditions for exemption under applicable law.

Functional Cookies

Functional cookies enable the website to remember your choices and preferences, such as language preferences and other settings, making your browsing experience easier and more personalised.

Where such cookies are not strictly necessary for a service you have explicitly requested, they will only be activated after you have given your consent.

Analytics and Statistical Cookies

These cookies may be used to collect information about how visitors use the website, such as which pages they visit most frequently, how long they spend on particular pages and how they access the website.

This information helps us understand how the Made in Croatia portal is used and improve its content and functionality.

An example of such a tool is Google Analytics, if it is installed and activated on the website.

Analytics cookies that are not exempt from the consent requirement under applicable law are activated only after you have given your consent.

Marketing and Advertising Cookies

These cookies may be used to track user activity on the website and across other websites, create audience segments, display relevant advertisements and measure the effectiveness of marketing campaigns.

They may also be placed by external advertising service providers, such as social media platforms or advertising networks, if such tools are integrated into the website.

Marketing cookies are activated only with your prior consent.

4. Third-Party Cookies

Certain content and features on the website may be connected to external services and platforms.

Depending on the features used, these may include:

  • Analytics tools for measuring website traffic.

  • Newsletter distribution and management services.

  • Content embedded from other online platforms.

  • Social media platforms and their plugins.

  • Advertising and marketing tools.

These services may place their own cookies or use other technologies to collect information.

The use of third-party cookies is subject to the respective providers' privacy and cookie policies. Where such cookies are not strictly necessary, they will not be activated before you provide your consent.

5. Legal Basis for the Use of Cookies

The use of cookies is governed by applicable electronic communications and personal data protection legislation, including the General Data Protection Regulation (GDPR) and the Croatian Electronic Communications Act.

Your prior consent is required before cookies are stored on your device or information already stored on your device is accessed, except where cookies are necessary for the transmission of a communication or for providing an information society service that you have explicitly requested.

Strictly necessary cookies may be used without consent where they meet the legal exemption requirements.

All other cookies are used only on the basis of your freely given, informed and unambiguous consent.

6. Managing Cookies and Giving Consent

When you first visit the Made in Croatia website, a cookie notice is displayed, allowing you to choose which categories of cookies you wish to accept.

You can:

  • Accept all cookies.

  • Reject all non-essential cookies.

  • Select individual cookie categories according to your preferences.

Strictly necessary cookies remain active because they are required for the website to function, while all other categories are activated only if you provide your consent.

Continuing to browse the website, closing the cookie notice or remaining inactive does not constitute consent to the use of cookies.

7. How Can You Change or Withdraw Your Consent?

You can change your cookie preferences or withdraw your consent at any time through the cookie settings available on the website.

Withdrawing consent is just as easy as giving it.

Once consent is withdrawn, non-essential cookies will no longer be used in accordance with your updated preferences. You can also delete cookies that have already been stored on your device through your internet browser settings.

8. Managing Cookies Through Your Internet Browser

In addition to using the settings available on our website, you can manage cookies through your internet browser settings.

Most browsers allow you to:

  • View stored cookies.

  • Delete existing cookies.

  • Block certain or all cookies.

  • Restrict third-party cookies.

Please note that blocking strictly necessary cookies may affect the proper functioning of certain parts of the website.

9. How Long Are Cookies Stored?

Depending on their purpose, cookies may be stored for different periods of time.

Session cookies are stored during your visit to the website and are automatically deleted when you close your internet browser.

Persistent cookies remain stored on your device for a specified period or until you delete them yourself.

The retention period of each individual cookie depends on its function and the settings of the service provider.

A detailed list of cookies, including their names, providers, purposes and retention periods, is available in the cookie settings on the website.

10. Personal Data Protection

If information collected through cookies can be linked to an identifiable user, the processing of such information is subject to applicable personal data protection legislation.

For more information about how we process personal data, your rights and how to exercise them, please refer to our Privacy Policy.

For further information, you may contact us:

Patria-Promocija d.o.o.
E-mail: info@ppr.hr
Phone: +385 (0)1 48 48 634

11. Changes to This Cookie Policy

Patria-Promocija d.o.o. reserves the right to amend and update this Cookie Policy to reflect changes in legislation, technology and the way cookies are used on the website.

Any changes will be published on this page.

Last updated: 11.11.2026.